Refund policy
RETURN & REFUND POLICY
Last Updated: June 2026
At RiverBloom17, customer satisfaction is our highest priority.
30-Day Return Policy
Customers may request a return within 30 days of receiving their order.
To qualify for a return:
- The item must be unused, unwashed, and in its original condition.
- Original packaging, tags, and included accessories must be returned.
- Proof of purchase is required.
Free Returns
RiverBloom17 proudly offers FREE returns worldwide on all eligible purchases.
Refund Process
After receiving and inspecting the returned item, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method within 5–10 business days.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will gladly provide a replacement or full refund at no additional cost.
Order Cancellation
Orders may be canceled within 12 hours after purchase. Once order processing begins, cancellation requests may no longer be accepted.
For assistance: